hakanai.co ← hakanai.co

Kiln

Category · Selling products › Pre-orders

Real ship dates for made-to-order stores, from your queue.

Install from the Shopify App Store Get launch updates
FIG. 2 — PRODUCTION QUEUE12 OCT19 OCT26 OCT02 NOV09 NOV16 NOV23 NOVTODAY#101#102#103#104#105SHIPS 14 NOVQUEUE: 5 ORDERS · 40 PCS / WK
02

The problem

Before · a static lead time
H 280
Stoneware pitcherMade to order
Ships in 3 weeks
With Kiln · from your queue
H 280
Stoneware pitcherMade to order
Ships 14 Novcalculated from your queue
03

How it works

  1. Set capacity

    Tell Kiln how many pieces you make in a week, per product line if you need it.

  2. Orders join the queue

    Each pre-order takes the next open slot. A cancellation frees it up.

  3. The storefront shows the real date

    Product pages show the date the next order would actually ship.

04

Features

Sheet K-2Kiln featuresRev A
Capacity
Set pieces per week for the whole shop or per product line.
Queue
Every pre-order takes its place in line; dates move as the queue does.
Ship date
Shown on the product page, in the cart and on the order confirmation.
Date changes
If capacity changes, affected customers get one plain email with the new date.
Back in stock
Customers leave an email and hear when a slot opens or stock returns.
Theme
Installs as an app block. No theme code edits.
05

Pricing

P-1Starter

Starter

$[00]/ month
[PLACEHOLDER — price]
  • Up to 50 pre-orders a month
  • One capacity queue
  • Ship-date badge
  • Back-in-stock alerts
Install Starter
P-2Studio

Studio

$[00]/ month
[PLACEHOLDER — price]
  • Up to 300 pre-orders a month
  • Queues per product line
  • Date-change emails
  • Queue export (CSV)
Install Studio
P-3Workshop

Workshop

$[00]/ month
[PLACEHOLDER — price]
  • Unlimited pre-orders
  • Unlimited queues
  • Date-change emails
  • Queue export (CSV)
Install Workshop
06

What merchants say

R-01
The dates on our product pages are finally ones we can keep. The where-is-my-order emails have mostly stopped.
— Northfield Ceramics, small-batch pottery[PLACEHOLDER — replace with verified App Store review]
R-02
Set up on a Sunday. When I had a question, the reply came back the same evening with a fix.
— Ashgrove Joinery, made-to-order furniture[PLACEHOLDER — replace with verified App Store review]
R-03
We cap what we can sew each week and Kiln works out the rest. No more promising three weeks and taking six.
— Linen & Pin, tailored shirts[PLACEHOLDER — replace with verified App Store review]
07

Launch updates

08

Questions

How long does setup take?

Most stores are live in one sitting: set weekly capacity, choose which products take pre-orders, add the app block to your product template. [CONFIRM TYPICAL SETUP TIME]

Does it work with my theme?

Kiln installs as an app block on any Online Store 2.0 theme. No theme code is edited, so theme updates don’t break it.

What happens if I uninstall?

The app block and storefront script are removed. Your orders stay in Shopify; Kiln deletes its copy of your settings and queue within 48 hours.

How does support work?

Email support@hakanai.co. You get a reply within 12 hours, seven days a week, from someone who knows the code.

Will pricing change?

If a plan price changes, existing stores get 30 days’ notice by email first. [CONFIRM POLICY]